PRIVACY POLICY

I need to collect information about you so that I can:

• Know who you are so that I can communicate with you in a personal way. The legal basis for this is a legitimate interest.

• Deliver goods and services to you, including therapy sessions, breathwork sessions, women's circles, workshops and retreats. The legal basis for this is the contract with you.

• Process your payment for the goods and services. The legal basis for this is the contract with you.

• Verify your identity so that I can be sure I am dealing with the right person. The legal basis for this is a legitimate interest.

For me to provide you with goods and services, I need to collect the following information:

Contact Details:

• Your name

• A postal address

• Telephone number(s)

• Email address

• Your date of birth (where relevant)

• Health insurance details

Booking and Service Information:

• Session notes and clinical records (for therapy and breathwork clients)

• Any health-related information you provide that is relevant to our work together

Payment Information:

• Billing information processed through PayPal

Website Activity:

• Information collected through contact forms

• Newsletter signup information (via Mailchimp)

• Website usage data (see Website Analytics section below)

I collect this information directly from you. I may also collect information about you from a health professional (such as your GP) to provide a complete health assessment, only with your explicit consent. This may include sensitive personal information.

I use the data I collect from you in the following ways:

• To communicate with you about your appointments, bookings, outstanding payments and service updates. I use your name and contact details such as your telephone number, email address, or postal address.

• To deliver the correct service to you, I use your name, contact details, and other information collected from you during sessions, retreats, or circles. I may also use information from third parties, such as referrals from GPs (with your consent).

• To process payments for services rendered, using PayPal as our payment processor.

• To send newsletters and updates (only if you've opted in via Mailchimp).

• To improve our website and services using analytics data.

I work with the following third-party services who may process your data:

Website Hosting:

Squarespace hosts this website and collects personal information when you visit, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs this data to run this website and to protect and improve its platform and services. You can read more about how Squarespace uses your data in their Privacy Policy.

Email Communications:

Google (Gmail) is used for email communications. Google's privacy policy can be found here.

Newsletter:

Mailchimp processes newsletter signups and email marketing. You can unsubscribe at any time using the link in any newsletter email. Mailchimp's privacy policy can be found here.

Payment Processing:

PayPal processes all payments. PayPal's privacy policy can be found here.

This website collects personal information to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

• Details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

Necessary Cookies:

These cookies are always used and allow Squarespace, our hosting platform, to securely serve this website to you.

Analytics and Performance Cookies:

These cookies are used on this website, only when you acknowledge our cookie banner, to view site traffic, activity, and other data.

For more information about the cookies Squarespace uses, visit The cookies Squarespace uses.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

• Billing and shipping address (if applicable)

• Details relating to your purchase

• Email address

• Name

• Phone number

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us. Our payment processor, PayPal, will also collect payment information from you.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

All information is kept securely:

• Electronic records are stored using password-protected systems and encrypted where necessary

• Paper-based information is kept in a lockable filing cabinet in my lockable office

• Email communications are managed through Google (Gmail)

• Client notes and records are stored securely under lock and key

• Clinical and session records: I will keep paper and electronic records for seven years in line with legal and professional requirements (BACP guidelines)

• Invoices and financial records: I will keep invoices for seven years in line with tax return guidance

• Marketing data: Until you unsubscribe or request deletion

Paper records are destroyed using a secure shredding service.

Under data protection law, you have the following rights:

Right to Access:

You have the right to request a copy of the personal information I hold about you.

Right to Rectification:

You have the right to ask me to correct any inaccurate or incomplete personal information.

Right to Erasure (Right to be Forgotten):

You have the right to ask me to delete your personal information. If you want to have your data removed, I have to determine if I need to keep the data, for example, to comply with professional bodies or tax requirements. If I decide that I should delete the data, I will do so without undue delay.

Right to Restrict Processing:

You have the right to ask me to restrict how I use your personal information.

Right to Data Portability:

You have the right to ask for your data to be transferred to another organization or provided to you in a portable format.

Right to Object:

You have the right to object to processing of your personal information in certain circumstances.

To exercise any of these rights, please contact me using the details provided at the top of this policy.

As part of providing my service to you, I will send you emails and, where relevant, text messages for:

• Appointment confirmations and reminders

• Service-related updates

• Payment confirmations

• Newsletter updates (only if you've opted in)

If you do not wish to receive communication through these means, please let me know. You can unsubscribe from marketing emails at any time using the unsubscribe link in any email.

By using this website, you agree to the following terms:

Who We Are:

The Kynd Space, Suite 2.8, Lido Medical Centre. You can contact us at [Katherine@thekyndspace.je]

Use of the Site:

By using this site, these website terms apply to your use. You agree to use this website lawfully and in a way that does not infringe the rights of others.

Content and Copyright:

All content on this website, including text, images, videos, and graphics, is protected by copyright laws and is the property of The Kynd Space. You may not:

• Use our content for commercial purposes without permission

• Share links to protected Member Site assets, like images and videos

• Reproduce, distribute, or create derivative works from our content

Public Comments:

If you make public comments on this site:

• You agree not to post content that infringes copyright

• You agree to engage respectfully and lawfully

• Copyright infringement in comments is not allowed

Sales, Delivery, and Return Policies:

• All bookings for therapy, breathwork sessions, events, and retreats are subject to availability

• Payment is required at the time of booking via PayPal

• Cancellation policies vary by service and will be communicated at the time of booking

• Refund policies will be clearly stated for each service

Payment Methods:

We accept payments via PayPal.

Reporting Copyright Infringement:

If you believe content on this site infringes your copyright, please contact us at [Katherine@thekyndspace.je] with details of the infringement.

Governing Law:

These terms are governed by the laws of Jersey, Channel Islands.

I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. I encourage you to review this policy periodically.